Behind the scenes

Your request – a clear starting point

When you submit a request – whether by phone, email, or through the website – chances are you’ll be talking to or contacted by Management Assistant Christie. She’ll ask targeted questions to define your needs:

• Is this for an interior project or a trade show booth?
• Is it a renovation or a completely new build?
• Do you want a mix of custom elements and existing structures?
• For booths: Which trade show are you attending?
• What’s your booth location and preferred style – modular, custom-built, reusable, or rented stand?

Christie ensures your request reaches the right project manager right away.

Meet your projectmanager

Once your request is clear, you’ll be introduced to your dedicated project manager, like Kevin. He’ll take the lead and dive deep into the details. In a personal or video meeting, Kevin will ask smart questions you might not have thought of – and answer all your questions about logistics, timelines, budget, branding, and trade show regulations.

Booth or interior design begins

Kevin then briefs one of the designers. For instance, Robert, who has been with Eldee for over 11 years. During his design work, he keeps a close eye on the budget. All the details are discussed, and Robert checks the trade show guidelines before starting. You don’t need to lose sleep over things like safety and approval. That’s what we’re here for! Robert immerses himself in your company, explores the latest trends, and applies his creative skills. In no time, a booth concept appears on his screen, which is perfected in the hours that follow.

Personal presentation

And then the moment arrives, the personal presentation. Exciting! What has the designer come up with for you? The project manager and/or designer come to you with the 3D presentation, and nowadays, you can also opt for an online presentation. While the designer explains all the details, the project manager has the detailed quote ready for you. This way, you know exactly where you stand and can add or subtract as desired. Ideally, the design hits the mark on the first try! But if you’d like certain elements to be different, we’ll make sure everything is adjusted to your liking.

Technical drawing

Once you give the green light, your project moves to our technical department. A technical draftsman, like Jan Willem, translates the final design into a technical drawing that forms the basis for production.

Production begins

With the technical drawings complete, our production team gets started.
Standard and custom components are prepared in our in-house workshop. Project managers work closely with carpenters, CNC operators, and the rest of the production team to bring your booth or interior to life.

Planning and ordering

Meanwhile, project planners like Ivo are working behind the scenes. They order furniture, decorations, plants, audiovisual equipment, facilities, and take care of approvals and logistics.

Tigo also coordinates the transport and on-site setup schedule — all aligned to ensure a flawless installation.

Graphics & Signing

Our DTP (graphics/signing) department plays a key role too. You’ll send your logo files and visuals to our specialist, like Gilbert, who checks sizing, resolution, and layout.

Need advice on colors, materials, or eye-catching graphics? Gilbert is happy to assist — he ensures everything is print-ready and delivered on time.

Setup & handover

Then comes the moment you’ve been waiting for — setup day.
Our expert installation team builds your booth or installs your interior on-site. The project manager and preparer stay closely involved to guarantee everything matches the approved design.

During the final handover, you check everything together. Need one more barstool or an extra spotlight? We’ll take care of it immediately.

Behind the scenes: quality you can trust

Your stand is ready, the event can begin, and you’re ready to shine. But behind every successful project is a solid foundation.

Petra, our accountant and quality Manager, ensures every project meets the highest standards. She manages our quality systems and oversees our ISO-certified process, ensuring everything runs smoothly — from your first email to final delivery.